Frequently Asked Questions
Everything you need to know about your Stanley gear.
How long will my Stanley keep drinks hot or cold?
Performance varies by product line. Our Quencher and Classic series are engineered with double-wall vacuum insulation, typically keeping drinks cold for up to 11 hours, iced for 2 days, or hot for 7 hours.
Is my Stanley product dishwasher safe?
Most modern Stanley products are dishwasher safe. However, to preserve the finish and vacuum seal integrity over time, we recommend checking the bottom of your specific bottle for the 'Dishwasher Safe' icon or hand-washing with mild soap.
What is the Stanley Built for Life™ Lifetime Warranty?
We stand by our quality. Stanley products are guaranteed to be free from any defects in workmanship or materials and to keep liquids hot or cold for life, provided they are used according to instructions.
Are Stanley products BPA-free?
Yes, all Stanley products are BPA-free. We use high-quality 18/8 food-grade stainless steel to ensure your beverages remain safe and free from metallic aftertastes.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.